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12-18-2020 09:25 AM in
Galaxy A- Mark as New
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12-18-2020 11:05 AM in
Galaxy Aif that's your solution then click on comment 3 dot and accept solution to help others.
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12-18-2020 11:14 AM in
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12-21-2020 07:24 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We request you, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
