Original topic:

After Update Issues with samsung One UI 3

(Topic created on: 07-10-2021 10:42 PM)
182 Views
pruthvifalke786
Beginner Level 3
Options
Galaxy A
Hy guys i facing new issue from the update of One UI 3 with Android 11 
1.
My lock screen is filkering after lock sometime and screen is remain on in this flikering state i have too double tap on scrren or press lock button on off this 
2.
Sometime screen is off when i unlock the phone i can hear the unlocking sound but the screen remain off then i have to lock the screen again and again unlock then its. Works 

#samsungA30
#oneUI 

5 Comments
hedgehog
Expert Level 5
Galaxy A
Reset device once
0 Likes
natories
Active Level 7
Galaxy A
Reset ur device
0 Likes
Harisaif
Active Level 7
Galaxy A
It is recommended to do a factory reset after a major OS Upgrade.
0 Likes
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

pruthvifalke786
Beginner Level 3
Galaxy A
Ok
Will try
0 Likes