Solved: After December update I'm facing battery issue in ...

Cpun · ‎12-20-2022

cs_member8 · ‎01-02-2023

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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brucewaynethebatman · ‎12-20-2022

I am also experiencing reduction in battery backup with my a52s after last security update.

Cpun · ‎12-20-2022

Can you check in diagnostic app

brucewaynethebatman · ‎12-20-2022

Mine shows good.

Screenshot_20221220_200555_Samsung Members.jpg

Cpun · ‎12-20-2022

Your device is on warranty

brucewaynethebatman · ‎12-20-2022

Yes

brucewaynethebatman · ‎12-20-2022

You are also having the problem?

Cpun · ‎12-20-2022

Yes

Cpun · ‎12-20-2022

But during 3rd party app I was able to see battery is good

SBoss369 · ‎12-20-2022

After update my battery backup increased

Original topic:

After December update I'm facing battery issue in diagnostic A52s

Original topic:

After December update I'm facing battery issue in diagnostic A52s

1 Solution