Original topic:

Activating Jio 5G

(Topic created on: 01-02-2023 02:35 PM)
2609 Views
pkkamaliya
Active Level 5
Options
Galaxy A
It is not clear that the problem is at Samsung end or a Jio issue, but this trick might work.

Put your sim in other device in which Jio 5g is already working. 

Then go to my jio app in that phone and enable for true 5g. 

After successful activation, put back sim to your samsung 5g device.
 
 
9 Comments
Mnkg279
Active Level 7
Galaxy A
Why s20fe5g manual network search currently not show Jio5g.
And after 5g activated why manual search showd 5g in nerwork list. Dont understand this.
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pkkamaliya
Active Level 5
Galaxy A
I also don't get where the glitch is !!
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ajitsaria
Active Level 10
Galaxy A
Samsung has to release an update to enable the modem to support StandAlone Jio5g network and thereafter Jio5g will start working so wait until the update is released
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ajitsaria
Active Level 10
Galaxy A
Even the December 2022 update released is without 5G support. 


I have registered a complaint for 5G update not provided and hence 5G not working at National Consumer Dispute Resolution via Twitter


https://twitter.com/aajitsaria/status/1607396045608357891?s=20&t=GeXd2DbOdxldPVYU6baTEw


Please open the above link and like and retweet.

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sourav2348
Active Level 4
Galaxy A
Hi All, I found a solution for activating 5g, please install force lte only app and select NR only. Once Jio gets attached to 5G network then it will connect automatically.
cs-member11
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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vineetkumar12
Beginner Level 2
Galaxy A
Please help me active my jio 5g
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Sumanpaswan
Beginner Level 2
Galaxy A
Please activate my jio 5g
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nareshnaiai
Beginner Level 2
Galaxy A
jio 5g
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