About My Phone Samsung Galaxy A70

[HarshithVittalKarker]

Dear Samsung, 

After update android 10 and UI2 my phone getting very hot and applications are working very slow. Kindly requesting you to solve this problem. 

Regards,

Yours Faithfully Member

[souma01]

please try hard reset to your phone and have a fresh startup

[GalaxyGuru]

Not much useful with that.

[Sand25]

yes, do a factory reset if possible..

[HarshithVittalKarker]

but I have some needed files

[GalaxyGuru]

Do backup....and try factory data reset.

[noor1048]

bro even after reset i do not find much difference....we can only do is to wait until Samsung fixes the problem with an update...

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned step to improve the performance of the device:

1. Clear cache memory of a particular application: Settings>Apps>Select particular app (e.g. Samsung Internet)>Storage>Clear Cache
2. Clear app cache: Settings>Device care/maintenance> Storage>Clean now

For further details please click on the mentioned link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support