Thank you for being with Samsung and sharing your concern. Please follow the troubleshooting steps which are mentioned below: * Check in which particular time the handset is getting restarted ( for ex: while browsing the internet, while speaking on the call). * Check if your device is auto-restarting after installing any particular application. IF yes then check device by uninstalling that application. *After doing the above procedure, kindly restart your device and check the performance. *If still issue persists, we request you to operate the device in ‘Safe mode’ as steps are mentioned below: You need to restart your handset by pressing power key. - When Samsung logo appears on the screen long press volume down key and keep pressing it for a few seconds. - You will see a safe mode label at bottom left side of the device screen. Be sure to hit ♡ when you find an answer that works for you.For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
