AR emoji not working in my m21 device

[Arvindsahu19]

in my Samsung m21 device, ar emoji is not working properly, face detection problems, please fix issues fast.

[v3nom]

Hello, Your feedback has been noted and has already been forwarded to the concerned team.

Thank you.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with Video or Screen-shots. This will help us to further investigate and resolve your concern.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support