Original topic:

A71 camera issues

(Topic created on: 11-10-2021 02:39 PM)
1166 Views
Renji_A71
Active Level 8
Options
Galaxy A
Main camera very bad 👎 performance. 
Auto focus issues... capture pics very bad quality and pic edges full blurry. 
Very bad experience Samsung.😡
9 Comments
Gehnoliya
Active Level 2
Galaxy A
Yes, there is same problem in my device as well.
Renji_A71
Active Level 8
Galaxy A
Gave a lot of feedback, but still not even an update.
Renji_A71
Active Level 8
Galaxy A
Did you give any feedback on what the response was
0 Likes
Gehnoliya
Active Level 2
Galaxy A
No
Renji_A71
Active Level 8
Galaxy A
Very bad experience Samsung 😕
0 Likes
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Renji_A71
Active Level 8
Galaxy A
I did all this and still nothing has changed. The camera is the same as before.The latest update of the camera will try to solve this problem
Renji_A71
Active Level 8
Galaxy A
I've given a lot of feedback that the camera focus is not working, yet. You gave us an update and you are not ready to fix it. I will never buy a Samsung phone again. Waste Samsung.
Nirav_Parmar
Active Level 4
Galaxy A
Same with me. May be its lens issue
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