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Original topic:

A71 One UI 4.1 Update

(Topic created on: 05-20-2022 08:36 AM)
1039 Views
MalcolmMolver
Active Level 5
Options
Galaxy A
Another week has gone by, and still no update for the A71 in South Africa. This despite it being due back in April already??

Samsung WILL lose me as a customer now. This poor software support, coupled with EVERY Samsung phone I've ever had having issues, is to blame.
MalcolmMolver
Active Level 5
Galaxy A
Tired of waiting. Time for Samsung to give answers
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Gidfaller234
Active Level 2
Galaxy A
Just ask them
0 Likes
MalcolmMolver
Active Level 5
Galaxy A
I've asked them and they cannot answer. Gave some sob story about how releases aren't pre-timed, yet they promised an April release 🙄
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MalcolmMolver
Active Level 5
Galaxy A
They also gave me an email address to escalate my complaint
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Gidfaller234
Active Level 2
Galaxy A
Wow, I feel bad for you
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Gidfaller234
Active Level 2
Galaxy A
What phone are you using
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Craigcul
Active Level 1
Galaxy A

I am still waiting as well

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MalcolmMolver
Active Level 5
Galaxy A
That is weird. My A71 received One UI 4.1 on 31 May. What phone do you have and where are you?
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Craigcul
Active Level 1
Galaxy A
I am using A71 4G version SM-A715F Vodacom XFV single sim version South AfricaScreenshot_20220620-185059_Software update_53152_1655743859.jpg
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MalcolmMolver
Active Level 5
Galaxy A
Wow, sorry to say but something is wrong. My A71 on Vodacom got the October 2021 security patch and then One UI 4.1 with April 2022 security patch. My advice is to take your phone into a Samsung customer centre
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