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04-08-2020 07:36 AM (Last edited 04-08-2020 07:44 AM ) in
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04-23-2020 04:28 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Follow the bellow steps to resolve your issue:
1) Reset camera settings: Click Camera > Go to Camera Settings > Reset
Settings.
2) Clear camera app data: Go to Settings > Apps > Camera > Select
Storage > Clear Data and click OK.
If issue still persist or for further assistance, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support