Original topic:

A56 Unable to Add/Remove eSIM

(Topic created on: 12-19-2025 05:52 PM)
471 Views
Rajibcdhy
Active Level 1
Options
Galaxy A
Add/Remove eSIM menu not working in my samsung Galaxy A56 5g. Showing the error message- an error occurred please try again.

image


 How to solve it please guide me.
7 Comments
luvvv
Expert Level 5
Galaxy A
E-Sim in A56 is not available for Indian Variants..
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Rajibcdhy
Active Level 1
Galaxy A
I was using eSIM in this device but due to some issues I switched to eSIM to physical SIM. Then I tried to use eSIM again but it didn't work eSIM menu.
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Abhistark
Active Level 9
Galaxy A
Only supported in South Korea , USA and Europe
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Rajibcdhy
Active Level 1
Galaxy A
I was using eSIM in this device but due to some issues I switched to eSIM to physical SIM. Then I tried to use eSIM again but it didn't work eSIM menu.
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Abhistark
Active Level 9
Galaxy A
Is it disappeared?
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Rajibcdhy
Active Level 1
Galaxy A
No...But not working
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cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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