A55 updates

[Ezyness]

I read around about some regions having received may security updates and other regions already getting July security patches. Since I bought my phone I never received any system updates at all. I'm still on February security patch that came with the phone. So how does updates on Samsung works?

[Neolyn]

Yes you will have to wait. Your phone is Carrier Locked.

[Ezyness]

Mine is not because I bought it through. Take a lot.

[GhostLukhs]

My phone is not locked and I'm still on February patch. Apparently it's network-dependent regardless. I'm using Cell C which means will get it after 5 years 🤣🤣

[Ezyness]

😄

[Keaton]

Same here with me. I visited incredible connection this weekend and all the A55's were on the July update. So I queried with Samsung and apparently A55's with our batch number or IMEI number will receive the update just not when we expect. Which is confusing because people on MTN with an A55 but a different IMEI number than my phone probably have gotten all the previous updates.
So I guess we wait until Samsung finds a solution

[GhostLukhs]

It's now August and still have yet to get the update. Still on February patch

[Ezyness]

Same here. It's very unfair, especially when Sumsung promised monthly security updates.

[GhostLukhs]

Frustrating as 2 of my colleagues receive updates as scheduled. Phones were delivered the same day, same carrier. Apparently there's an issue with certain IMEI and batch numbers

[Ezyness]

Maybe we should visit the 2-year warranty clauses because I believe failure to provide security updates poses risk to our personal data. We should have the right to return the devices if the issue here is IMEI related. We are within 2 years, so I guess. We should have our devices replaced

[GhostLukhs]

A55 - 8/256. I'm visiting Samsung at Vodaworld tomorrow - this is unacceptable