Original topic:

A55 battery drain

(Topic created on: 10-31-2024 08:51 AM)
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Kabbie
Active Level 4
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Galaxy A
Hello everyone 

Recently I have purchased Samsung galaxy A55. But I'm noticing that the battery of the device is depleting real quick. My 3 year old Redmi Note 11 has a better battery life than this. Is it a VRR issue,Software issue or battery issue? Please let me know. 

Thank you. 
4 Comments
himansh111
Active Level 4
Galaxy A
Your device is new give it some time to learn your usage pattern about 15 to 20 days.

If you like please accept as a solution it might help others.follow 3 dots on on right corner of comment
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

● Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy A
Your's device is new so please give it some time. After some time and After some updates all is well. So please don't bothered about this issue now. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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