A52s 5g call quality issue

[CODM6567]

I am facing some call quality issue like whenever I talk to someone my voice echos especially when I dial to any airtel number.

Mine is jio. Don't know why it happens. 

This happens after may update. But does not happen frequently with previous update.

Does anyone have solution regarding this. Was facing this issue on my previous redmi note 9 pro Max too.

Network quality is good in my area I am attaching a screenshot of net speed.

[vasanthravi]

Yes bro some time loud speaker not good

[Sid_Karna]

I don't think it's the issue of the device. You said your previous device had this issue too, right? Might be some issues with the network provider. Once I too faced this, but that was when I was on March update.

[CODM6567]

Hmm might resolve after next update.

[CODM6567]

Okay

[cs_member8 · Accepted solution]

Dear Samsung Customer,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

1. Disconnect anything plugged into the headphone jack like, selfie stick, headphone, Bluetooth, etc.

2. Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device. (If any)

Check device volume settings
Please follow the below steps:

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Sound & vibration.
Step3: Tap on Volume.
Step4: Drag the volume adjustment bar left or right to increase or decrease the device volume.

To verify, play music and check the music sound. If the sound quality is good, then your speaker is working fine.

Clear Sound picker data

Step1: Got to Settings
Step2: Apps
Step3: Filter and sort
Step4: Enable "Show system apps"
Step5: Tap "OK"
Step6: Search Sound Picker
Step7: Tap on storage
Step8: clear data of Sound picker.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.