Original topic:

A51 lockscreen display color issue!!!

(Topic created on: 04-22-2020 11:27 PM)
7105 Views
特米
Active Level 2
Options
Galaxy A

Samsung plz fix this problem with the colors on a51 display ...when using fingerprint the lock screen colors get cartoonish and fainted...Plz release update to adress this issue plz....

Anonymous
Not applicable
Galaxy A

Guys, I gave my device to service center. And now I got it back from there. It's kinda like a joke. They said that "our staff couldn't find any problem on your device" (Even if I show the video about getting this problem). It's like they are making fun of us, they don't care really. My device was in there for 15 days, they sent my device back than said that it's ok. I'll try to report this to General Support. If they will give the same answer I will no longer prefer any Samsung product anymore. It'll has been finished for me. They really don't care the customer satisfaction.

Amrood12
Active Level 6
Galaxy A
yes i also went to service centre and play video but these were not accepting and said there is no issue
Anonymous
Not applicable
Galaxy A

I think the service centre's staffs are really blind or Samsung just ignoring this problem. But I'll try more because it's really looking awful when I'm using fingerprint. So I can't use the fingerprint scanner. It's not a ordinary problem. Many people says that they're getting this problem too (Even on different devices like A50 A70 and more...) It looks it's production fault. We should dispute about this with Samsung Global Support.

AlienZoot
Beginner Level 3
Galaxy A

I'm facing the same problem... And Samsung isn't giving any fixes...

Nish94
Beginner Level 4
Galaxy A
yes i m also having same problem when i put some plain wallpaper to both lockscreen and home screen in home its look perfect bt in lockscreen its look very fainted and decreased quality of wallpaper ... please samsung fix this issue as soon as possible 🙏🏼
Anonymous
Not applicable
Galaxy A
my samsung A51 also
Anonymous
Not applicable
Galaxy A
only this problem in fingerprint lock is enabled
Anonymous
Not applicable
Galaxy A
plz rectify that
Anonymous
Not applicable
Galaxy A
samsung plz respond
yakhlef_b
Active Level 1
Galaxy A

this problem exists in phones that made in india 

Vietnamese phones don't have this problem 

0 Likes