A51 battery

[lazypanda7]

I have recently been noticing that the battery last quite less than it used to. It is okay when I turn the battery saver on, but then it also slows the phone down. Also recently I have noticed that the phone has been freezing apps. 

[lazypanda7]

Let's hope someone at samsung takes note of this

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/ 

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/ 

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,  
Samsung Customer Support

[lazypanda7]

I will not be doing that, these are generic answers. The fact is that the software is causing this and has to be fixed. Even if I log it into the error reports, they are going to ask me to boot the phone into safe mode, even when the problem lies in the basic software.