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Original topic:

A51 Restarting Automatically while using Smart View

(Topic created on: 10-17-2020 10:08 AM)
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Vishnunuk
Active Level 3
Options
Galaxy A
A51 Always restarting immediately while trying to use SmartView. 
Ehsank
Expert Level 5
Galaxy A
ok, i understand these are simple apps
but if after all previous steps problem will not get resolve then just for one days uninstall them and then observe
Solution
Ehsank
Expert Level 5
Galaxy A
do one thing if you are sure this is because of smart view
then go to settings >apps>click on 3DOT at right top corner >click on show system app >search for "smart view " click on that>storage >clear cache and data, back to settings >click on force stop>restart your device then try
Vishnunuk
Active Level 3
Galaxy A
I have not done this. I will do this ASAP and post Updates here. thanks 👍
Ehsank
Expert Level 5
Galaxy A
👍👍
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Vishnunuk
Active Level 3
Galaxy A
Wow... this alone find my issue. now phone is not restarting when connecting to TV even while calling in Duo. Awesome man. thanks a lot.
Ehsank
Expert Level 5
Galaxy A
i m happy thats worked for you
so if my given settings/comments are useful for you then you can accept as solution by CLICKING on 3DOT at my comments 👍🙏
panchi
Active Level 5
Galaxy A
ehsank method will work because in my a51 i also faced same problem than i also done same thing and problem is solved
Vishnunuk
Active Level 3
Galaxy A
Yes.. today morning I try that solution and it worked. now my A51 is not restarting like it did yesterday.
帕里克
Expert Level 1
Galaxy A
replace ur phone. no one other have that problem
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Vishnunuk
Active Level 3
Galaxy A
issue resolved.. thanks for the advice. smart view system app cache/data cleared.. that is all I need to do. those random restart is no a problem arrive often. total 4 times did in last 5 months.. I believe..
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