Original topic:

A51 RIL issues

(Topic created on: 05-16-2021 03:33 PM)
346 Views
Anonymous
Not applicable
Options
Galaxy A
Since one ui 3.x updates for galaxy A51, I'm facing a weird issue - sometimes, while in normal usage, volte icon would disappear from status bar and network would automatically turn to "no signal". During all this, device becomes so much laggy, that it's practically equitable with a partial "hang". Also, sometimes after volte loss and just before signal drop, I've noticed some slight activity in the "airplane/flight mode" icon, so maybe that is being triggered somehow and is causing this issue.
 
 Secondly, whenever my device connects on wifi call, I can't hear the other person. Everything is totally fine on normal (2G/3G) calls and HD (LTE/VOLTE) calls, but just not on wifi calls.
 
 Anyone else facing or able to come up with some fix or workaround yet?
 
 Could Samsung moderation please take a look at this and notify the development team about the same?
8 Comments
roshanmonson
Beginner Level 2
Galaxy A
Never should have bought the phone
0 Likes
roshanmonson
Beginner Level 2
Galaxy A
Exynos 9611 is not great at all
0 Likes
Anonymous
Not applicable
Galaxy A
I was already aware at the time of buying that I'm paying 21k for a snapdragon 660 like performance. But again, in context of my current issue, the same device didn't exhibit these problems when it was on one ui 2.x
I even downgraded recently and these issues were gone, but I want to stay on 3.1, it's way better than 2.5 in terms of features.
0 Likes
NitroGen
Active Level 1
Galaxy A

How did you downgrade your One UI, I wish to do the same for another issue that I am facing

0 Likes
Anonymous
Not applicable
Galaxy A
Using odin and frija (quick google searches for them separately, with "Samsung" as a preceding term, will yield you ample information about the two). But of course, it's a pretty tricky process for new people, if done wrongly, you could potentially say good bye to your phone.
0 Likes
Galaxy A
sudden no network issue facing bro..
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Anonymous
Not applicable
Galaxy A
Hmm, will try to grab log next time I face it 👍
0 Likes