Original topic:

A50s Randomly froze & Restarts

(Topic created on: 08-08-2022 12:27 PM)
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Parthesh07
Active Level 4
Options
Galaxy A
My Samsung Galaxy A50s randomly freeze & Restarts automatically since last 3 days
Someone have any solutions for that?
2 Comments
maheshb13
Active Level 1
Galaxy A

Mine restarted couple of times and then stuck on Samsung LOGO. Service center solution is to change the motherboard for 7.5K. Thousands are facing the same issue.   

Mailed the CEO and they are refusing to change motherboard for free of cost. 

cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung. 
 
Warm Regards,
Samsung Customer Support

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