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07-22-2021 05:10 PM in
Galaxy AMy phone just simply doesn't charge, i changed the charging port, i changed the original charger and still doesn't charge, what i can do?
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07-22-2021 05:14 PM in
Galaxy ARestart your phone or try disabling all modules in good lock
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07-22-2021 05:17 PM in
Galaxy AI meant the lightning icon that it appears when you charge the phone and has no battery...
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07-22-2021 05:20 PM (Last edited 07-22-2021 05:20 PM ) in
Galaxy AIt show that icon every 5 seconds and it doesn't even charge the phone
(i can't acces the phone, it has 0%)
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07-22-2021 05:23 PM in
Galaxy Alook, i'll explain again.
Well, my phone has no battery, when i plug the charger it show that lightning icon for 5 seconds, then for 3 seconds it will turn off my screen, then it repeats the same thing and my phone it doesn't charging, even 1%
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07-22-2021 06:15 PM in
Galaxy A- Mark as New
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07-22-2021 06:52 PM in
Galaxy AI think i can't do this bcs i don't have the waranty anymore
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07-25-2021 08:29 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
