wNekiRo
Active Level 1
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Galaxy A

My phone just simply doesn't charge, i changed the charging port, i changed the original charger and still doesn't charge, what i can do?

7 Comments
알렌WithGalaxy
Expert Level 5
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Galaxy A
In battery icon ?

Restart your phone or try disabling all modules in good lock
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wNekiRo
Active Level 1
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Galaxy A

I meant the lightning icon that it appears when you charge the phone and has no battery...

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wNekiRo
Active Level 1
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Galaxy A

It show that icon every 5 seconds and it doesn't even charge the phone 

 

(i can't acces the phone, it has 0%)

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wNekiRo
Active Level 1
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Galaxy A

look, i'll explain again.

Well, my phone has no battery, when i plug the charger it show that lightning icon for 5 seconds, then for 3 seconds it will turn off my screen, then it repeats the same thing and my phone it doesn't charging, even 1%

flen
Active Level 5
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Galaxy A
Get this problem solved by visiting to the nearest Samsung service center.
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wNekiRo
Active Level 1
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Galaxy A

I think i can't do this bcs i don't have the waranty anymore

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Samsung_Support2
Expert Level 1
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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