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03-30-2021 03:53 PM in
Galaxy AUsing Samsung A50 from last 18 months. Recently I have updated the latest software as per prompt indications from Samsung , but after latest software update version of A505FDDU7CUBC/A505FODM7CUBC/A505FXXU7CUB8 - security patch level 01 Mar 2021, the handset gets automatic restarts every day, sometimes its gone dead mode even the battery is enough, often gets hanging, all the times heating (sometimes low heat & few times enormous), battery back up is less & getting drained even in sleeping mode or without much used. The phone directory contact list, not able to store more than one number per contact name. If I add a new number to existing contact list, then existing number gets erased and new number is getting stored. Please advise reason and solution.
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03-30-2021 03:59 PM in
Galaxy A- Mark as New
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03-30-2021 05:28 PM in
Galaxy A- Mark as New
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03-30-2021 07:13 PM in
Galaxy APlz try your problem is solve 100%

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04-02-2021 10:19 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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03-07-2023 03:00 PM in
Galaxy A