A50 android 10 update

[smrjt9]

After updating to latest firmware i am facing alot of app crashes and frame drops in games like Pubg mobile. So, pls samsung fix this problem as soon as possible. 

[chitti1998]

that's why they pulled back update.

[smrjt9]

there's also heating and battery issue

[rakeshsivvala]

when did you received the update ?

[smrjt9]

yes

[rakeshsivvala]

on 15 th March ?

[smrjt9]

16 march 2020

[AzizARacer17]

even I have A50 but I have not yet received the update

[smrjt9]

i have updated on the same day when it was released

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned step to improve the performance of the device:

1. Space availability (Storage & Internal memory): To improve the device performance there should be sufficient space. Request you to keep at least ''minimum 20% internal memory free''.

2. Clear cache memory of a particular application: Settings>Apps>Select particular app (e.g. Samsung Internet)>Storage>Clear Cache

If the issue still persists, kindly attach the log file and send it to us in the Samsung member application (attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support