I ordered A5 2017 by Amazon.in on 19 April 2018 and it's delivered on 27 April 2018..after useing 1st day I experienced battery drain fastly even phone had no sim card and it was on standby mode drain approx 10 to 20%... another issue I notice in A5 2017 it's stop changing automatically on 70% or 80% some time more than this ..after stop it's take long time to full charge.. i request to Samsung india kindly resolve this issue on A52017 Thank you anurag.niilm@gmail.com
I have a issue with my smart phone samsung galaxy A5 2017. The problem is only the fast charging with handset. Charging perfect till 45 minute but after that it stuck charging and sometime slow charging. It happens after 70% charge, sometime after 80%.(mean random percentage between 70 to 80). It took 2 to 3 hour for full charge. And sometime it charge perfectly in just 90 minute but when its reach 99% its automatically drain to 93% and stuck charging.(its show charging status but stuck).
I have changed charging adapter and cable
I have checked with three brand new samsung original charger and cable.
I use different power socket.
Reset the whole device and charge device in power off.
But nothing happen, something is wrong in my galaxy a5 2017. Please help me out of this.
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