Original topic:

A31 finger print sensitive is little slow with screen guard pls upgrade

(Topic created on: 07-15-2020 10:25 PM)
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DGtkd
Active Level 2
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Galaxy A
Sensor  getting  slow  while  using it  with  screen guard 
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2 Comments
Samsung_Support3
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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sgsamsungfan
Active Level 7
Galaxy A
there's an update out via Ota fixes fingerprint issue. Get it
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