Original topic:

A21S getting slow, please help

(Topic created on: 03-05-2021 12:09 AM)
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paulsandip
Active Level 1
Options
Galaxy A
A21S getting slowed down, please help
7 Comments
Ehsank
Expert Level 5
Galaxy A
clear Wipe Cache Partition and then observe

Steps to perform.
1) Turn off the device.

(Connect with type C cable/type C earphone only for Android 11)
OR
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect other mobile.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
Ehsank
Expert Level 5
Galaxy A
and if still same issue persist then try few more one by one

B. Go to >Settings>General Management>Reset >Reset settings
NOTE: (All your previous settings turn to by default settings)

C. Go to Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
(NOTE : All previous settings change to by default settings)

D. go to settings >>advance features >>enable reduce animation .
Strangeneria
Expert Level 5
Galaxy A
What type of slow down....in application running or the overall interface!
Clear your RAM from Device care optimise all setting.....check if any app is running in background or not if running then stop them.....finally restart your device!!
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HAKIM04
Active Level 2
Galaxy A
when ???
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帕里克
Expert Level 1
Galaxy A
🙂😀 buy m series instead
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BiRdMaN
Expert Level 5
Galaxy A
a21s is defective device
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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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