A20 over ram usage and battery drain issues

[RealA20]

High frequency and draining battery 

[JEFFINBASIL]

yaa bro mine also

[JEFFINBASIL]

then I deleted many app and

[JEFFINBASIL]

pls keep minimum 13 gb free to do ram usage to 1.15 gb ram used

[RealA20]

thanks for suggestion bro

[JEFFINBASIL]

after doing this my fine

[JEFFINBASIL]

report to Samsung as error report

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:

1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2) Close background running apps:-Tap on recent key and close the background running application.

For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

And for second issue kindly free up some space:

1) Check device cache: Settings>Device care>Storage>Clean now.
For a particular application: Settings>Apps>Pick the app that you like to clear off the cache memory. For example 'Samsung Internet' >Storage>Clear Cache.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support