Original topic:

A20 mobile restarting when it connected to charger

(Topic created on: 09-05-2020 09:19 AM)
1602 Views
gsreenivas
Beginner Level 2
Options
Galaxy A
Mobile restarting when it connected to charger for charging. Seems like after updates its happening 
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2 Comments
veer
Expert Level 5
Galaxy A
go to service center reinstall software
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve auto restart issue please follow below given steps:-
Go to settings > General management > Reset > Turn off auto start.

 

If the issue still persist, kindly register your concern in Samsung Members app along with short video while phone is restarting and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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