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Original topic:

5G NETWOK PROBLEM

(Topic created on: 07-14-2025 08:52 AM)
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Vedant1409
Active Level 1
Options
Galaxy A
MY GALAXY A145G HAVING 5G ISSUES .
WHEN PHONE STARTS TO HEAT IT LOSES 5G CONNECTIVITY AND SHIFTS TO 4G .WHAT SHOULD I DO KNOW??DOES YOUR A145G DO THE SAME PLEASE TELL ME

2 Solutions


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Solution
goodthings
Expert Level 5
Galaxy A
Please go to main page of Samsung Members App, click on support, click feedback, click error report then follow instructions on screen. Log files automatically send by system after send error report immediately but don't close Samsung Members App during this process till complete. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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Solution
vpkamboj
Active Level 5
Galaxy A
Download fine lock app with thermal gurdian module.
In this app, you can turn off the option disable 5g on heat.
You can also manage refresh rate, brightness and power management in this app.

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10 Comments
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Vedant1409
Active Level 1
Galaxy A
How to send log files??
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Solution
goodthings
Expert Level 5
Galaxy A
Please go to main page of Samsung Members App, click on support, click feedback, click error report then follow instructions on screen. Log files automatically send by system after send error report immediately but don't close Samsung Members App during this process till complete. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
You are welcome to here.
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Solution
vpkamboj
Active Level 5
Galaxy A
Download fine lock app with thermal gurdian module.
In this app, you can turn off the option disable 5g on heat.
You can also manage refresh rate, brightness and power management in this app.
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Vedant1409
Active Level 1
Galaxy A
Now what?1752474654992.jpg
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vpkamboj
Active Level 5
Galaxy A
Additional settings, then turn off 5g settings.
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Vedant1409
Active Level 1
Galaxy A
??1752484055660.jpg
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vpkamboj
Active Level 5
Galaxy A
Turn on first 3 options for device cool down fast, so 5g works better....
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