Original topic:

120Hz mode has a green tint after the update.

(Topic created on: 03-18-2022 02:46 PM)
328 Views
Zain2000
Active Level 10
Options
Galaxy A
Hello,

I have galaxy A52s and after the update, while using the 120Hz mode there is a green tint to the display. In 60Hz the display looks normal.

I can see the green tint only I'm dark mode and using the extra dim feature it is even more prevalent. When I record the display in 120Hz mode, it automatically switches to 60Hz refresh rate. If any one has a solution kindly provide one.

Thank you for reading.
3 Comments
love4chat
Expert Level 1
Galaxy A
Wait for next update
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cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Sankalp777
Active Level 5
Galaxy A

Hi, 

I'm facing the same issue on S21 FE.

How did you solve this problem? 

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