Fold 3 screen has a green line on bottom of the screen

[raths04]

My fold 3 has green line in bottom of the screen and i have used phone very carefully now the service people say its due to damage.

Please help

[owl123]

First do a factory reset and see whether it's a glitch or a hardware defect. If it is hardware defect, then go to another service centre and see what they tell.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/ 

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Pratheep007]

Please join this thread to represent the issue collectively ASSEMBLY POINT FOR ALL GREEN LINE ISSUE CUSTOMERS. Post your grievance once again in this group.

[Members_GPwXlwf]

I have faced the same problem. And the service centre is saying it does not fall under warranty. And says this is due to physical damage whereas there is no such majoy physical damage on the phone.

Please tell me whats the solution.