Original topic:

careless service support

(Topic created on: 12-11-2020 10:30 AM)
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Devanshhhhh
Active Level 1
Options
Delhi
I had give my phone to service centre in Delhi Preet vihar for display replacements, they replaces the display,. But assembling of battery and phone back cover is very improper, after some days of usage, one side of backcover get seperate from one side because battery of phone get unusual from one corner. 
This is responsibility of service centre to make proper assembling of phone, but this is ridiculous. 
Very disappointed from their service.
2 Comments
Delhi
Sad To Hear About that kind of service. Bro Do mail this issue to Samsung Service Head India. They Will Help you and will keep a check on these guys
cs-member13
Expert Level 4
Delhi

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We are very sorry for inconvenience caused to you and request you kindly visit the same service center as your device needs physical inspection. Please be assured your issue will be resolved soon.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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