Original topic:

Samsung S8 restating itself

(Topic created on: 12-04-2018 01:08 AM)
260 Views
Ravi10
Beginner Level 3
Options
Delhi
my phone (samsung s8) is restating again and again automatically please help me out with this problem.
9 Comments
val1
Active Level 2
Delhi
hard reset (format)
Google how to format samsung s8
Shiv9564
Expert Level 5
Delhi
Just run your phone in Safe Mode and find out the faulty third party app creating the problem n delete them
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Shiv9564
Expert Level 5
Delhi
If problem continues go to service centre
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Sachin-S20FE
Active Level 6
Delhi
Go to setting , then apps then click on three dots , select last option "reset app preferences ". here I attached screenshot. ac0c043f-251a-45c8-b635-05a9fbb12630.jpg
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Sachin-S20FE
Active Level 6
Delhi
2. Go to settings then device maintenance, then security, select scan, if found crash reported app delete it.
3.settings then device maintenance then battery check is there any battery draining app found then delete it.
4. settings then General management then reset then select first option "reset setting ".
this option not delete any thing on your phone just resetting the custom settings
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Sachin-S20FE
Active Level 6
Delhi
Reply me is your problem solve or persist ?
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admin_
Expert Level 5
Delhi
Thank you for reaching out to the Samsung community! I apologize for the discomfort caused to you. Kindly follow the below steps to overcome the issue:
1. Navigate to the Setting>> Apps>> Three dots on the right top>> Reset app preferences.
2. Navigate to the Setting>> General management>> Reset>> Reset setting.
3. Kindly run your device in Safe Mode (While restarting handset when Samsung logo appear-long press volume down key until phone get on-check for few hours).If no issue in safe mode delete 3rd party app and then check.
4. If still the issue will not resolved then kindly take the data backup of the device and do the factory reset of the device.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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hancybatra
Active Level 5
Delhi
nice post
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sonalkataria
Active Level 6
Delhi
Nice post
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