Samsung M20 update

[Ajeet27]

after updated my Samsung m20 in android 10.my phone not running smoothly.some time touch also not works.

[RvSingh007]

3/32 or 4/64 ?

[Ajeet27]

3/32

[RvSingh007]

Don't worry you're not alone.
A lot of users are suffering from this specially 3/32 variants.
Mine is 4/64... I'm not having these issues.
I hope this will get fixed in next update.

[Samsung_Support1]

Hi there,

Please perform the following steps to resolve the issue:

1- Make sure that 20% internal storage is free for which clear the RAM memory and storage of device (Settings > Device care > Memory/Storage > Clean Now).

2- Stop the background running app (Tap on the left soft key and close all the running apps).

3- Perform Interactive checks through Samsung Members app (Samsung Member > Get Help > Interactive checks >Touch screen). 

For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/Ask Questions).

Regards,

Team Samsung Members

[Ajeet27]

still not running smooth. whenever i want to open another app then first clean my ram every time then what is the advantage of 3GB ram..