Original topic:

S20 fe 5g. Has Issue to use 5g. Resolve it and give update

(Topic created on: 02-19-2024 03:45 PM)
429 Views
kammu
Active Level 1
Options
Delhi
Give us a cool update for s20 fe 5g. Its Overheating and 5g discontinue after heating
7 Comments
jitender751
Expert Level 1
Delhi
Phone kamabl se bhar nikal kr chlaye , or koii solution nhi h or agr jada problem h to service center p jaaye
kammu
Active Level 1
Delhi
Jb se update kiya tha tb se 5g nhi chlta h. Jb cool rehta h tbi chlta h. Or overheating ka msg ate hi or baki k apps v n chlte
0 Likes
jitender751
Expert Level 1
Delhi
Service centre hi jao aap
0 Likes
Mr_Gautam
Active Level 7
Delhi
Mere phone me to aaj tk overheating ka message nhi aaya, main to phone outside dhoop me bhi use kia hai. Heat krta hai but overheat jaisa nhi hai kuch bhi.
0 Likes
jitender751
Expert Level 1
Delhi
Bhai youtube p dkh k battery save , performance increase ki kosis ki hogi in bhai shahb n
Mr_Gautam
Active Level 7
Delhi
Haan Jitender Ji, isne pehli baar Samsung ka phone lia hai isiliye aadat nhi hogi. Battery drain and heating issue ye Samsung ke sbhi phone me problem hai hi. Ise bhi hmari tarah aadat pd jayegi phir sab normal lgega.
0 Likes
cs_member8
Moderator
Moderator
Options
Delhi

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, kindly visit the mentioned links to resolve your device issues. If your device is heated then the 5G network shifts to 4G this is the concept of the device to prevent the overheating of your device. However, we are taking your valuable feedback regarding this.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Galaxy device network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes