Original topic:

Network problem

(Topic created on: 05-10-2025 03:33 PM)
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darshan_ptdrr
Active Level 1
Options
Delhi
My mobile phn is showing no service in mobile network 
9 Comments
goodthings
Expert Level 5
Delhi
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also restart your's device without any Sim in slots also interchange Sim in slots also turn off power saving mode also optimize your's device in device care too also clear catche of all apps manually then try to it's again. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Delhi
Your's most welcome to here.
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darshan_ptdrr
Active Level 1
Delhi
Not working bro Please give me another solution
goodthings
Expert Level 5
Delhi
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon also complaint to your's service provider telecom company on his customer care support too. If you like please accept as a solution it's help to others users also ,click on 3dots in my reply section and click on accept solution. Thanks.
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Abhijeet226
Active Level 7
Delhi
if you are using bsnl sim then you need to replace the sim
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darshan_ptdrr
Active Level 1
Delhi
Jio and idea
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Abhijeet226
Active Level 7
Delhi
No idea
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cs_member8
Moderator
Moderator
Options
Delhi

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly check the device in different locations/network coverage areas.

● Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).

● Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.

● Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.

● Kindly try to contact the service provider once.

● Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Abhijeet226
Active Level 7
Delhi
Has the issue been resolved? If so, could you please provide details regarding the resolution process?
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