External Mic Issue

[akshu0089]

External Mic Not Supported In Note10 Plus 

I Have Boya Mic When am Connect Not Supported Error Comes ! Please Fix This Issue As Soon As Possible !!

[CS_member7]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We understand your situation, however Boya mic is a 3rd party accessory which is not from Samsung. As we are trained to handle Samsung software and hardware related troubleshooting. We advise you to contact to the respective accessory manufacturing support.

Note: Use only Samsung adapters and accessories with your phone.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[akshu0089]

Kind Your Information Your Third Party Boya Mic Works Well In All Samsung Devices Infact Works Well In Samsung Note 9 .....Why Not Works With Note10 ???