Resolved! Solved

Original topic:

Camera

(Topic created on: 04-02-2021 11:54 PM)
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Faizal12
Active Level 3
Options
Delhi
Camera stopped working automatically by itself.
10 Comments
Delhi
Clear camera cache/data and restart your device once
Faizal12
Active Level 3
Delhi
And what about camera switch feature while recording video.
Delhi
So, are you facing any error?? Or do you want to know if that feature is available or not? Please name your device
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Faizal12
Active Level 3
Delhi
I want to know about this feature availability and I am using galaxy M51
Delhi
Open camera>tap on video>now check screenshot(if you find that option,means switch mode is available, else no)

Screenshot_20210403-001811_Camera_69119.jpg

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Faizal12
Active Level 3
Delhi
Actually this option is not showing on my camera app
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Delhi
Means not available, even A71 doesn't have this feature
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Faizal12
Active Level 3
Delhi
One of my friend is using galaxy m31 he has this feature on his device but my device is upgraded version of M31 and this feature is missing on m51
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Solution
Samsung_Support1
Moderator
Moderator
Options
Delhi

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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