Original topic:

Remote not working

(Topic created on: 06-19-2021 12:30 PM)
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Angie82
Beginner Level 2
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Consumer Electronics
Hi guys

Pleasure help me! My remote on my Samsung smart tv 7 series just stopped working. Changed the batteries and still nothing. So we added smartthings and used our phones as the remote. So my tv shows on on the phone but can't use it to operate the tv. Seeing that I don't have a working remote I can't allow my phone to tv to use smartthings. How can I get my phone to connect and be allowed to tv???
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Maps_sam07
Moderator
Moderator
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Consumer Electronics

Hi Angie82

You can purchase a replacement for your TV model at one of our service centers. You can visit the link below to locate a service center near you. 

https://www.samsung.com/za/support/service-centre/

 

 

 

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