j7 pro

[mittu1904]

Is anyone facing restart problem daily after march 2020 security patch...?? Daily it restarts the phone more than 2 times

[hedgehog]

go to general management and goto reset check if auto restart is switched on or not kindly turn off

[mittu1904]

yes i did everythin in off only after this march update only this s h i t happens really it makes me angry so much

[Anonymous]

bro i also use Samsung j7 pro and i turn my mobile into safe mode for 8 hours at night then my phone restarts problem is reduced now

[mittu1904]

where is that option safe mode

[Anonymous]

press and hold power button then touch and hold power off key next it's shows safe mode ...
if u not understand then search in YouTube

[KomalJain]

Yes I am

[mittu1904]

when it will restarts in ur phone?

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned step to improve the performance of the device:

Check device in safe mode: Using Safe Mode on a Samsung phone or tablet allows you to force the device to run the essential operating system, and disable most 3rd party applications.

Enter safe mode: Press and hold the Power key, when Power off icon appears.>Press and hold the power off icon.

Exist safe mode: Press volume down and power key simultaneously for 5 seconds to restart the device.

Note: If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

Thank you for writing to Samsung.

Warm Regards,

Samsung Customer Support