YouTube Beta Video Quality Problem!!

[Tikunwengsu]

Video quality problem specially in 4k resolution In Samsung m30s resolution shows 144p, 240p, 360p, 480p, 1080p60 in YouTube Beta so where is 720p60 it not shows with same video in different accounts you can see and why what's wrong with it anyone facing same problem is there any solution??

[Tikunwengsu]

ohh.. Bengali baba that's holy **bleep**!! 😆

[Tikunwengsu]

maza

[Anonymous]

you mean same app shows different resolutions for different accounts?

[Tikunwengsu]

Yaas!! same app shows different resolution in different accounts but at the same time both are in YouTube Beta tester user and yaas that's happens and why

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve auto restart issue please follow below given steps:-

1. Check device in safe mode:- Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
To enter in safe mode:- Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
To exit safe mode restart the device.

2. Reset the device:- Before resetting, kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
How to reset:- Settings > General management > Reset.

If the issue still persist, kindly register your concern in Samsung Members app along with short video, screenshot and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support