Original topic:

Solution score reduced to 0.

(Topic created on: 07-17-2021 04:04 PM)
525 Views
MAHESAMSUNG
Expert Level 5
Options
Community Guidelines
Dear frend, In samsung members [ GALAXY GALLERY], my position is in Active level 4. I achieved the score for1 no of solution. Until today morning the solution score was displayed as 1. After morning today, the score is seen  as zero. What is the reason to decrease my solution score from one to  Zero?


15 Comments
Community Guidelines

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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DhruvaaNevrekar
Active Level 10
Community Guidelines
Sir can I get one solution please
MAHESAMSUNG
Expert Level 5
Community Guidelines
Ofcourse
DhruvaaNevrekar
Active Level 10
Community Guidelines
Please accept my solution
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MAHESAMSUNG
Expert Level 5
Community Guidelines
Dear Dhubu, pl say ur solution.
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DhruvaaNevrekar
Active Level 10
Community Guidelines
You will get options three dots there you can accept
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