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Original topic:

Software update

(Topic created on: 11-15-2022 01:28 PM)
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Samaks1965
Beginner Level 2
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‎11-15-2022 01:28 PM in 

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J7 prime mobile not getting upgraded to software  ver 9.
Any guidance please. 
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2 Comments
NOOB_1ST_ACC
Expert Level 5
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‎11-15-2022 01:34 PM in 

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I also have but this device is not eligible as per 2 year OS update policy
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Sáyân15
Expert Level 5
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‎11-15-2022 01:44 PM in 

Community Guidelines
Software support for Galaxy J series has been officially ended by Samsung so if you want any further updates then upgrade to a newer device to enjoy the latest version of Android & it's features...
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