Adreeen
Beginner Level 5
Would love One Ui 2 here in the GCC
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Community Manager

Hello, its coming soon! Stay tuned!

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Hussein197808
Beginner Level 2
I had a Samsung Galaxy a8 I have purchased from Dubai imea lost and did not recognize my sim card it seems imea blocked my Samsung company for none reason
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Community Manager

Hi Hussein, please visit the nearest Samsung Service center with the device to have it checked, and  request for IMEI writing. 😊  http://www.samsung.com/ae/support/servicelocation/

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Nikhilkuwait
Active Level 1
Hello Samsung,
I'm a loyal samsung user for last 10 years and I have used models such as s2, s3, s4? s7 edge and s10note plus.
I find note 10 plus to be a pretty competitive phone compared to peers such as apple and One plus
However, I feel Samsung is losing its edge in terms of after sales customer service. I dont get it why Samsung doesn't roll out updates the way one plus does it or apple does it.. I feel Samsung should step up its game. Right now I feel Samsung its losing its edge I'm Indian market just because they dont provide faster updates. Customers don't feel valued when you dont give them after sales service.
Imagine a Samsung executive buying a car what if the company doesn't provide after sales service of provide its after 10 months. I.e. it reflects poor care for customers. I love samsung and want Samsung do well. Samsung must roll out the android 10 asap and also ensure the are at part with one plus or Google devices to stay on top of their game.
regards,
Nikhil.. your loyal android user
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Community Manager

Hello Nikhil, thank you for your feedback! Our team is working on the new update and once the update is ready, you will get a notification on your device. Thank you. Smiling Face

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GeorgeAM
Active Level 1
Looking forward to using Android One UI 2.0 on my S10+ . 😊
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Jeerablade
Beginner Level 2
Hi Samsung... I just buy s10 plus...so my question is.... Is it normal that battery will drop 2 percent after every hour on standby..?

I already check my apps n uninstall some which I notice working in back ground...

But still the same... Battery will go down 2 percent after every hour on standby..?
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Community Manager

Hello, the battery drain depends on the usage and the apps running in the background. Please contact us on our toll free number 800-7267864 , and our customer service team will help you out! Smiling Face

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princejohn
Active Level 1
Samsung....You need to provide continuous new updates of UI for all the premium phones like S series and Note series which will surely make Samsung fans loyal.
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