Original topic:

Samsung m31S bug, not tested properly

(Topic created on: 07-31-2021 07:44 AM)
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MLAHYD
Beginner Level 2
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After multiple follow-up with Samsung care,  found there is no option to turn off the panic mode emergency call. Now due to that my all calls are automatically disconnecting while am on calls and it will dial to emergency 121 number automatically. Frustrating after buying Samsung phone with in 7 months this kind of software issues. Answer from Samsung is to have chat and they will share link. Issue will not be resolved. May be samsung sold to me testing phone it seems.not actual production phone #samsung

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animeshmodi
Expert Level 5
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Provide error report via this app (samsung members) app
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Community Guidelines

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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