Responsibility of Samsung Brand Ambassador

[DINKAR_A34_5G]

What are the actual responsibilities of Samsung Brand Ambassadors in the Members community?

A person has been posting spam in the community for the past several days. I reported him and also made a post on the matter yesterday and one of the Brand Ambassador even told me that he will look into it seriously. But so far nothing has happened in this matter.

Even though there are so many Brand Ambassadors, can't they ban someone who posts spam? Is this so much difficult work that they cannot do it?

Most of the Brand Ambassadors never post any helpful articles or share a product review or provide any kind of help to the members community. They are never active in the community and never reply to anyone's post. Then why they have been made Brand Ambassadors? What was the meaning of making them Brand Ambassadors?

If Brand Ambassadors will not work in such a matter, then where else will they come in handy? So what are their actual responsibilities? 

[YashAgarwal]

Hi, thanks for sharing this. I always try my best to make this community clean and helpful for everyone & posting my content which you give me a valuable support and thankyou for this too. I appreciate every Samsung Member for making this possible, like you did too. As for the ban, it's not in my hands; otherwise, it'll get banned instantly. Have a good day.

[DINKAR_A34_5G]

There are very few Brand Ambassadors like you who really help people in the community. Other Brand Ambassadors should learn something from you. I appreciate your help. Thank you very much.

[YashAgarwal]

Always happy to help. 😊 thank you for your kind support

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