Original topic:

Pictures replace

(Topic created on: 09-03-2021 02:19 PM)
908 Views
alvi07
Active Level 1
Options
Community Guidelines
Plz solve my problem... how to back my replec pictures... plz 
8 Comments
Community Guidelines
Either check back up account or Google photos
Or
Try software recovery tools like disk digger
alvi07
Active Level 1
Community Guidelines
It's not working 😢...
Im Moving to picture another file and picture name r same ... I click
Options name replace then all photos er moved this file but old pictures are replace new pictures... old photos ar gone
I want to back my old pictures but how 🤔
Community Guidelines
Ok while transferring files,rename it or click on copy files or skip...

Better rename it..you will find it while transferring files

Right now,you can check my files recycle bin Or gallery recycle bin
alvi07
Active Level 1
Community Guidelines
Right now I'm searching everywhere but I don't find my pictures...
New pictures replaced my old pictures.. and old pictures are vanished.
Old pictures not save my goggle photo's account 😑 it's a big problem.
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Ayush-7
Active Level 9
Community Guidelines
Means whats happened actually, can you elaborate me so that i can try to help you
alvi07
Active Level 1
Community Guidelines
Moving pictures another folder 📂 then options ( cancel /replace/ rename ) and suddenly I click replace... then all pictures er moved another folder but another folder have some old photos. And new pictures replace old photos... old photos are vanished in my mob ... new pictures replace old photos...
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imjàke
Active Level 3
Community Guidelines
What is happening?
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Community Guidelines

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,  
Samsung Customer Support  

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