Original topic:

Low volume s21 plus

(Topic created on: 06-17-2021 10:03 PM)
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jagi
Active Level 1
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Hello YouTube  volume  on s21 plus is very low at full volume. How can I increase  volume? I updated my phone in June.
3 Comments
hedgehog
Expert Level 5
Community Guidelines
Check speakers in members help section
Are u using bluetooth device does this on it also then the speakers of ur phone could be in problem else
Check for individual volume and make sure u choose use vol keys for media in sound settings of phone if u use sound assistant from galaxy store in the side bar the vol for u tube could be at low level even if u increase the volume rockers to full
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hedgehog
Expert Level 5
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U can see here that the volume of media is full by the vol button but in individual app volume it's at a low levelScreenshot_20210617-231843_Settings_25877.jpgScreenshot_20210617-231848_Settings_25878.jpgScreenshot_20210617-231824_YouTube_25876.jpg
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cs-member13
Expert Level 4
Community Guidelines

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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