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06-17-2021 10:03 PM in
Community Guidelines- Mark as New
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06-17-2021 11:17 PM in
Community GuidelinesAre u using bluetooth device does this on it also then the speakers of ur phone could be in problem else
Check for individual volume and make sure u choose use vol keys for media in sound settings of phone if u use sound assistant from galaxy store in the side bar the vol for u tube could be at low level even if u increase the volume rockers to full
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06-17-2021 11:21 PM in
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06-18-2021 10:29 PM in
Community GuidelinesDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
