Original topic:

Line issue

(Topic created on: 10-17-2024 09:34 AM)
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rejiab
Active Level 6
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My phone s21 5g is having a pink line after latest update. Any suggestions how to get rid of this
3 Comments
boywidlens_
Expert Level 2
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Visit Service Center: If the problem continues, we would recommend visiting the nearest Samsung authorized service center for a professional inspection. They can run diagnostics on your device to determine if it’s a software or hardware issue.

goodthings
Expert Level 5
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Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's help. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
cs_member8
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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