Original topic:

I am a note10plus user and im not getting updates from last 3 months

(Topic created on: 02-03-2020 03:39 PM)
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nikhilbubby
Active Level 2
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I have bought note10 plus in samsung sure loan and i m not getting any sercurity updates and latest updates from last 3 months. Why the hell is happening and their is not update till now and i need you to find the solution as asap. What is the use of buying a premium mobile of worth 80k? Revert my solution asap

30 Comments
Anonymous
Not applicable
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from where you purchased your device? from india or from any other region?
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nikhilbubby
Active Level 2
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indian mobile
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January patch is the latest update for note 10. Go to settings > About Phone > Software Information. And check your patch level.
Also try checking for software update manually
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nikhilbubby
Active Level 2
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i dont even have option to check update manually
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can you post a screenshot of your about phone>Software information
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nikhilbubby
Active Level 2
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no options to update it manually
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Anonymous
Not applicable
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I recommend you to contact with nearby Samsung service center
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n_abhi
Active Level 4
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did you rooted your device

this also happens when you root your phone
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nikhilbubby
Active Level 2
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no i havent rooted my device samsung loan has these security issues
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