Original topic:

Galaxy a 71 proximity sensor problem

(Topic created on: 07-21-2020 10:04 PM)
154 Views
Nadir85
Beginner Level 2
Options
Community Guidelines

Just bought the new device 2 days ago. Very disappointed after promixity sensor problem came up. Screen goes black. After pressing the home button the screen wakes up but becomes  unable to be operated. 

Same problem occurs when listening to the WhatsApp voice messages. As the voice note is played the screen goes dead. It's so frustrating. 

2 Comments
Community Guidelines
Factory reset to fix the issue. I was having the same issue. Its working fine.
0 Likes
Anonymous
Not applicable
Community Guidelines
some time I also face proximity sensor issue in Galaxy A71
0 Likes